One mantra of many highly committed people is: once is not
enough. In fact, when they have produced an extraordinary result, they are
already planning the next accomplishment before the first is completed. They
are driven by successful outcomes.
They are people who are often looking for a better way to do
things. They sometimes solve a problem that no one ever thought was a problem.
However, this is not to be confused with more, better or different. Nor should
you mistake them for perfectionists.
The perfectionist is
paralyzed by the fear of getting it
wrong. When they have an idea, they consume themselves with processes that
require them to continuously analyze and redo over and over until it is right.
The high performer, on the other hand, is distinguished by
their ability to produce results. They are more likely to present an idea
before it is perfect. They are less concerned about failure. To the observer,
this may seem reckless. Except, because they are committed to outcomes, they
will fine-tune the idea as they see people’s response to it. Once they see the
idea has taken shape, they may be willing to let others perfect it under their
guidance.
Since they can easily move on to the next project before the
first is completed, they can be disruptive to an organization. In addition,
their desire to solve problems that were not problems for others can appear
invalidating for colleagues or direct reports. It may even make them appear
unmanageable. Yet, his or her intention is usually in the best interest of
everyone involved.
One word of caution when hiring highly committed people.
While they may appear to be unmanageable mavericks, it is important you direct
their energy. Find out what they like doing best and give them some autonomy to
produce results. Do not punish them for mistakes, however. It is more important
to help them understand the lessons learned from the error.
Also, if they perform well in one discipline, it does not
mean they will do well in another. In some cases, managers will take high
performers out of their comfort zone because they believe they are good at
everything. It is important to realize that the high performer receives a rush
from great accomplishment. As a result, he or she is looking for the next rush
before the project is complete. If you put them in a position that is
undesirable for them, you may be left with a one hit wonder. They may even
become disruptive to the enterprise in a negative way. Therefore, it is better
to leave them where they are or coach and transition them into a new position.
The transition gives them time to still achieve results in what they do well
while going through the learning curve with the new responsibility.
Highly committed people do not have to be formal leaders in
your organization. They may be informal leaders who establish the pace. If you
acknowledge their desire for constant achievement, they will produce results
that go beyond expectation. When that happens, all stakeholders win.
What do you think? I’m open to ideas. Or if you want to
write me about a specific topic, let me know.
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