There is a huge impact on the organization when the managers are not having the right conversations with employees. If critical conversations are avoided because management feels they lack sufficient knowledge in that area, the company could be operating with blind spots. So the notion of being afraid to tell your people you don’t know, you were wrong, or ask them, “what do you think?” or “what would you do?” is a formula for a struggling organization.
I have seen smart managers come up with all the answers. In the end, his employees became